Consoles and Gadgets Terms and Conditions

Making A Purchase
Making a purchase could not be easier. Just browse our Catalog or use the search function, until you find what you want. Click on Add to Cart and then enter the quantity that you require. A running total will appear of what you have ordered. You can continue to add more items or remove some at any time. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. You can change the contents of your basket or cancel your order at any time - as it is not confirmed until you are transferred to a secure page to enter payment details.
 

Payment & Currencies
We accept most major credit cards. Credit cards are processed Via  Https secure system .  Please DO NOT send credit card details by e-mail. Our online store includes a considerable level of security that is not included in e-mail. If you have any queries about making payments please contact us.

Shipping And Handling
All orders are shipped Via Royal Mail or Courier for large items, you can choose either standard Recorded Delivery which takes 1 - 3 days in the UK and 4 - 6 , or you can choose Special Delivery which if order before 3pm will be delivered next working day. For reasons of security we will only ship to the billing address on the credit card when you order online, unless specific arrangements are made with us. If this is not convenient please contact us and we will make alternate arrangement (we will need to verify your identity to do this). All packages are sent using using your choice of service at checkout and  require a signature on delivery.

If no one is available when the package is delivered you may need to collect this from a local postal point. Click here for a separate page on shipping & shipping rates that contains full details

Pre order / Back order items

Back order - product will be back in stock and if you order it will be sent as soon as item is back in stock, this is useful for are limited items etc.

Pre order -  Items that have not been released yet or have no confirmed details or price, items may be 0.00 due to there being no price set, this does not mean the item is free just unconfirmed.

If you still wish to pre order an item then no problem, are system will charge postage, which can be refunded at any time, it simply allows us to add your name to our list for that item, you  will be added to the list  and if and when the stock is available and you will be offered the item at the price etc once available and confirmed, you do not need to take the item if you have changed your mind, but you will have the option as and when it is available.

This is not a contract simply a way to go on the list, we can not guarantee an item in any way and you or us can cancel this at any time.

Console Repairs
We offer a full range of console repairs, we have trained Techs with years of repairing consoles behind us online and locally, whilst  every care is taken to diagnose and repair faults on consoles, we will always tell you the truth and a true cost of course sometimes the cost can increase if more issues are found but at this point there is no charge you will be given the facts if you wish to proceed thats fine but you can simply say no to the repair we only charge for repairs that have been done and you have agreed them.

Quotes : if you send you console in for a quote we will l try to contact you to tell you the price and options after a period of 3 months if we have been unable to contact you we will class your console as scrap and dispose of it in accordance to ether Wee regulations.

Please try to help us by providing 1 or 2 telephone numbers that we can reach you on during office hours, if you have not heard form us within 3 days please call for a update in-case we have been unable to get hold of you via telephone. if you do not pay the upfront postage cost on the site for the repair you will have to pay for the postage back to your self, we are happy to quote for free as long as your happy to pay the postage.

Repairs That Have Been Agreed : If you have agreed a repair as above we will try to contact you for a period of no more than 3 months if we have been unable to contact you, we will class your console as unwanted scrap and dispose of it in accordance to ether Weee regulations that we comply with.

As above if you are expecting a repair to be completed please call us and we can take payment to speed up the process.

Customer Returns
Whilst we strive to ensure that all goods reach you in perfect condition, there are unfortunately times when this does not happen, or the item is just not quite what you wanted. If you should wish to return any item you may contact us within 30 days of receiving your order to arrange a replacement or full refund. A customer service representative will discuss arrangements for return of the goods and issuing a replacement or refund with you. If you would like to return any goods please ensure that you contact us by e-mailing us at support prior to sending them back. This guarantee does not affect your statutory rights as a consumer.

Remittance Terms
Please note that all goods must be paid for in full before shipping. Please make cheques / Postal Orders payable to Consolesandgadgets.
 

Tax Charges
Where necessary purchase taxes are included in the price. Should you require a tax receipt for your order please request this by e-mail and quote your order number. The buyer is solely responsible for any import duty, import taxes or other incidental charges that may apply to their particular country or state. VAT exempt buyers can have their VAT refunded by contacting us.
 

Return of Unwanted Goods :: Our satisfaction guarantee
We guarantee your satisfaction with any goods that you purchase from us. If you are not happy with your purchase for any reason you may contact us within 10 days of receiving your goods to arrange a full refund.

 You do not even need to tell us why if you do not want to. Refunds will be made within 30 days of receiving the returned goods and will be made by the same method that you made your original payment. If you would like to return unwanted goods please ensure that you contact us prior to sending them back.

We strongly recommend that returned goods are sent by at least Recorded delivery with the appropriate insurance cover as they will only be deemed returned when signed for by us. This guarantee does not affect your statutory rights as a consumer.
 

Customer Services
If you have any comments or questions about an order, or our products in general please contact one of our customer services representatives at support or by  We will endeavour to respond to all customer services enquiries within 2 working days.